Before Scheduling your appointment with me, please read my policies.
You will be required to sign a policy agreement upon arrival of your first appointment.
We appreciate that you’ve chosen Sensorium Botanicals & Massage for your massage and healing needs. To provide the best service possible to my clients, I have implemented the following policies.
I respectfully ask that you provide me with a 24 hour notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24 hour notice I am often unable to fill that appointment time. This is an inconvenience to your therapist and also means other clients miss the chance to receive services they need. For this reason, you will be charged $35 for the first missed session and 100% of the service fee for each session after that. I also reserve the right to require a credit card number to be given to book future appointments so that appropriate fees may be charged if a late cancellation does occur.
I understand that emergencies can arise and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, I request that you cancel your session. Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis.
Late Arrival Policy
I understand that issues can arise that may cause you to be late for your appointment. However, I ask that you call to inform me if this ever occurs so I can do my best to accommodate you. Appointment times are reserved for each client, so oftentimes I cannot exceed that rescheduled time without making the next client late. For this reason, arriving after your appointment time may result in loss of time from your treatment so that your session ends at the scheduled time. Full service fees will be charged even when sessions are shortened due to late arrival. In return I will do my best to be on time, and if I are unable to do so I will add time to your session to make up for my late
arrival or adjust the service charge accordingly.
Inappropriate Behavior Policy
Massage therapy is for relaxation and therapeutic purposes only. There is absolutely no sexual component to massage whatsoever. Any insinuation, joke, gesture, conversation, or request otherwise will result in immediate termination of your session and a refusal of any and all services in the future. You will be charged the full service fee regardless of the length of your session. Depending on the behavior exhibited we may also file a report with the local authorities if necessary. Treat your practitioner with respect and dignity and you will be treated the same in return.
If you agree to all that is stated in this Policy page click HERE to be re-directed to the scheduler!